Shipping policy

Shipping Policy

Thank you for visiting and shopping at The Perfect Tallow Company. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Please note: High volume periods or sales events may extend processing times slightly.

2. Domestic Shipping Rates & Estimated Delivery

Shipping charges for your order will be calculated and displayed at checkout based on your selected shipping method and delivery address.

  • Standard Shipping (3–5 business days): $[X.XX] (or Free on orders over$[XX])

  • Expedited Shipping (1–2 business days): $[X.XX]

Delivery times are estimates and start from the date of dispatch rather than the order date.

3. Warm Weather Shipping Notice (Optional for Tallow/Balms)

Because our tallow products are natural and free of artificial stabilizers, they may soften or melt if exposed to high heat during transit in summer months. We package our items carefully, but recommend retrieving your parcel from your mailbox or doorstep promptly upon delivery.

4. International Shipping

We [do / do not] ship internationally at this time.

(If shipping internationally):

  • International shipping rates are calculated at checkout based on location and weight.

  • Estimated delivery for international shipping is 7–21 business days.

  • Customs, Duties, and Taxes: The Perfect Tallow Company is not responsible for any customs fees, import duties, taxes, or clearance fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Order Tracking & Shipment Confirmation

You will receive a shipment confirmation email containing your tracking number(s) once your order has dispatched. The tracking number will become active within 24–48 hours.

6. Lost, Stolen, or Damaged Packages

  • Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging so we can assist you with a replacement or claim.

  • Lost or Stolen Packages: Please verify your shipping address before placing an order. If your tracking states "Delivered" but you haven't received your package, check with household members/neighbors and your local mail carrier first before reaching out to customer support.

7. Incorrect Shipping Addresses

Please review your shipping address carefully before completing your purchase. If you notice an error, contact us immediately at theperfecttallowcompany@proton.me. Once an order has been processed or shipped, we are unable to change the shipping address.

8. Contact Us

If you have any questions or concerns regarding your order's shipment, please reach out to us at:

  • Email: theperfecttallowcompany@proton.me